Privacy Policy
Effective Date: January 20, 2025
Last Updated: January 20, 2025
This Privacy Policy describes how RAW ("we," "us," or "our") collects, uses, and protects your information when you use our mobile application and related services.
1. Information We Collect
1.1 Information You Provide
- Account Information: When you connect social media accounts (YouTube, Instagram, TikTok), we receive your basic profile information
- Content: Videos you create and choose to upload through our app
- Authentication Data: OAuth tokens and authentication credentials (stored securely)
1.2 Information We Collect Automatically
- Device Information: Device type, operating system, app version
- Usage Analytics: How you interact with the app features
- Camera and Microphone: Access required for video recording (only when you actively use the camera feature)
1.3 Information from Third Parties
- Social Media Platforms: Profile information, upload permissions from YouTube, Instagram, and TikTok
- Google Services: Authentication data through Google Sign-In
2. How We Use Your Information
We use your information to:
- Provide Our Service: Enable video recording and uploading to connected platforms
- Authentication: Securely manage your social media account connections
- Improve Our App: Analyze usage patterns to enhance user experience
- Customer Support: Respond to your questions and technical issues
- Legal Compliance: Meet our legal obligations and protect user rights
3. Information Sharing and Disclosure
3.1 With Your Consent
We only upload content to social media platforms when you explicitly choose to do so.
3.2 Social Media Platforms
When you upload content, we share it with your selected platforms (YouTube, Instagram, TikTok) according to your instructions.
3.3 Service Providers
We may share information with trusted service providers who help us operate our app, subject to confidentiality agreements.
3.4 Legal Requirements
We may disclose information if required by law or to protect the rights and safety of our users.
4. Data Security
We implement strong security measures to protect your information:
- Encryption: All authentication tokens are stored using iOS Keychain with biometric protection
- Secure Transmission: All data transmission uses HTTPS encryption
- Access Controls: Limited access to user data on a need-to-know basis
- Regular Security Reviews: We regularly review and update our security practices
5. Data Retention
We retain your information only as long as necessary:
- Authentication Tokens: Until you disconnect your accounts
- App Usage Data: For up to 2 years for analytics purposes
- Videos: Temporarily stored during upload process, then deleted from our servers
6. Your Rights and Choices
You have the following rights regarding your information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Disconnect: Remove social media account connections at any time
- Opt-Out: Opt out of analytics data collection
7. Third-Party Services
Our app integrates with third-party services, each with their own privacy policies:
8. Children's Privacy
Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it immediately.
9. International Data Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date above.
11. Contact Us
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising CCPA rights
13. European Privacy Rights
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure of your personal data
- Right to restrict processing
- Right to data portability
- Right to object to processing
This Privacy Policy is designed to be comprehensive and transparent about our data practices. We are committed to protecting your privacy and handling your information responsibly.